Refund Process through Hurak.com
At Hurak Learning, we understand that sometimes things don't go as planned. Whether your course got canceled or you accidentally made a double payment while booking, we've got you covered.
In this article, we'll walk you through our seamless refund process, ensuring a stress-free experience for our valued customers.
Step 1: Log in to Your Account
To initiate the refund process, start by visiting our user-friendly website and logging in to your account on (Click here) hurak.com.
Your account dashboard is your gateway to managing your purchases and accessing important features.
Step 2: Navigate to Your Purchase History
Once you're logged in, head over to the "Purchase History" section. It's like your personal record book, capturing all the courses and transactions you've made with us.
Step 3: Locate the Relevant Order
Scroll through your purchase history and find the specific order related to the refund request. Click on the order, and you'll be directed to the "Receipt" tab, where you'll find detailed information about your purchase.
Step 4: Initiate the Refund Request
Simply click on the "Refund Request" tab within the order details page. You'll be presented with a user-friendly form to fill in the required information. We'll ask for some details to help us understand your specific situation better.
Click 'Request a Refund'
Step 5: Submit and Relax
Once you've completed the form, hit that "Submit" button, and your refund request will be on its way to our attentive accounts team. They're experts at handling these matters and will diligently process your refund according to our established policies. Rest assured, you can expect to receive your refund within 4-5 working days once it has been approved and processed from our end.
Need Assistance? We're Here for You!
Should you encounter any hurdles during the refund process or have lingering questions, don't hesitate to reach out to our friendly support team at support@huraklearning.co.uk. We're here to lend a helping hand and provide the guidance you need.
We believe that refunds shouldn't be a hassle. At Hurak Learning, we've streamlined the process to ensure a smooth and transparent experience for our customers. By following the simple steps outlined above, you'll be well on your way to getting your money back in time. We value your understanding and cooperation, and we're committed to making your learning journey with us as seamless as possible.